Terms & Conditions for SMS Communications
1. Introduction
By providing your phone number and consenting to text communications with Germantown Wellness and Preventive Medicine, you authorize us to send conversational messages to your device.
2. Types of Messages
Conversational messages related to:
- Appointment confirmations and reminders.
- Schedule change requests, scheduling updates, and cancellations.
- Important notifications related to your services.
3. Message Frequency
Message frequency varies, but you may receive up to 1–2 messages per week, depending on your scheduled appointments and service needs. If no appointments are scheduled, messages are unlikely to be sent unless necessary for your care.
4. Opt-Out Instructions
You may opt out of receiving messages at any time by replying STOP.
5. Help & Support
If you need assistance, reply HELP or contact Germantown Wellness and Preventive Medicine at 901-435-2200.
6. Message & Data Rates
Standard message and data rates may apply depending on your mobile carrier and service plan.
7. Privacy Policy
We respect your privacy and will not share or sell your mobile information for marketing purposes. For full details, please review our Privacy Policy.
The following SMS provisions govern interactive communications exclusively and exclude any standard or critical alerts concerning your personal health information.
We collect, use, and share patient data only as needed to support our SMS program and related business operations. This includes service delivery, customer support, and SMS program administration.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Sharing of information is limited to business operations such as service delivery, patient support, and SMS program administration.
Patient personal data and SMS registration data are not sold, shared, rented, or transferred to external organizations.
We maintain safeguards to protect user data against unauthorized access, use, or sharing.
You may opt out of SMS messages at any time. To unsubscribe, reply STOP to any message.
For questions about this SMS privacy policy, please contact us directly at 901-435-2200. To review the consent notice, visit our SMS Consent Form.
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