Privacy Policy

1. Introduction

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how Germantown Wellness and Preventive Medicine collects, uses, and safeguards your data when you opt into our SMS communications.

2. Data Collection & Purpose

We collect and process your name, mobile number, and SMS consent information for the purpose of sending operational and service-related text messages. These may include appointment reminders, scheduling updates, account updates, or other essential notifications related to your services.

3. Opt-in Method & Consent

By opting into our SMS communications, you acknowledge that you have voluntarily subscribed to receive messages from Germantown Wellness and Preventive Medicine.

• Patients opt in through our online SMS Consent Form, via a signed form at our office, or verbally during their initial visit.
• Message frequency varies, but you may receive up to 1–2 messages per week.
• Standard message and data rates may apply.
• For full details, review our Terms & Conditions and SMS Consent Form.

4. No Cold Outreach or Data Sharing

• We do not send marketing messages to individuals who have not explicitly opted in.
• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
• Text messaging originator opt-in data and consent are excluded from all other categories of information sharing; this information will not be shared with any third parties.

5. Opt-Out & Subscriber Rights

• You may opt out at any time by replying STOP to any message you receive from us.
• Upon opting out, you will receive the following confirmation message: “Germantown Wellness and Preventive Medicine: You have successfully unsubscribed and will no longer receive messages. For assistance, reply HELP or call 901-435-2200.”
• If you need assistance, reply HELP or call 901-435-2200.

6. Message Frequency & Fees

We send messages only as necessary for operational and service-related communications. Message frequency varies based on service needs, but you may receive up to 1–2 messages per week. Standard message and data rates may apply.

7. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse.

Our online consent form uses Cloudflare Turnstile to help prevent automated submissions. This form loads a security script from Cloudflare, which processes technical browser and request information to perform the security check.

When you submit the online form, your name, cellphone number, and consent details are sent to our team by email through a Cloudflare Worker. The website does not store submissions in a database or log the form contents; delivered submissions are retained in our team's inbox.

8. Contact Information

For further questions about this Privacy Policy, please contact Germantown Wellness and Preventive Medicine:

SMS Privacy Disclaimer

We respect your privacy. Your mobile number and opt-in consent will only be used for SMS communications related to our services, including appointment reminders, scheduling updates, and important notifications. We do not sell, rent, or share your mobile opt-in information with third parties for marketing purposes. Standard message and data rates may apply.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes, including your text messaging originator opt-in data, consent, and personal information.

If at any time you forget what keywords are supported, reply HELP to a message from us. We will respond with instructions on how to use our service and how to unsubscribe. You can also call 901-435-2200 for assistance.

Last updated: 2026-09-14